We offer complimentary shipping and simple returns on all jewellery. Shipping time is 1-4 days for all in stock items. Custom sizes will require crafting and delivery time of 2-4 weeks.

Vienna jewellery is handcrafted locally in New Zealand. Our artists and castors are based in Auckland, with all polishing, finishing and diamond setting performed in Whangarei.

We source all of our gold and diamonds from reputable, well established sources that meet only the highest health and safety standards. Recycled gold and lab grown diamonds are also used where possible.

Size recommendations, gift guides and gift wrapping are our forté. No matter the request, we are here to help.

Ordering jewellery online can be challenging. Hence our 14-day fit guarantee. We give you 14 days after delivery to make sure your size is perfect. Excludes sale items.